Staff burnout: job stress in the human services

Ön Kapak
Sage Publications, 1980 - 199 sayfa
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Burnout -- the sudden, depressed loss of interest in and capacity for work -- is a particular problem in the social services. Cherniss seeks the causes of burnout in the individual, in his work, and in society as a whole, examining its dynamics and effects and suggesting preventative measures. 'This is a well-planned book on a fascinating subject which is dealt with succinctly in clear language, encouraging one to read it at one sitting.' -- Health Visitor, February 1982, Vol 55 'Cherniss provides a comprehensive, basic test of the burnout syndrome that is relevant to social work and makes excellent use of related research.' -- Social Work in Education, July 1983, Vol 5

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the Human Services
The Dynamics of Job Stress
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Yazar hakkında (1980)

Cary Cherniss currently is Professor of Applied Psychology and Director of the Organizational Psycho-logy Program in the Graduate School of Applied and Professional Psychology at Rutgers University. He also has taught at the University of Michigan in Ann Arbor, the University of Illinois in Chicago, the Chicago Medical School, and the Illinois Institute of Technol-ogy. He received his PhD in psychology from Yale University in 1972. Dr. Cherniss specializes in the areas of emotional intelligence, profes-sional burnout, management training and development, and planned organizational change. He has published more than 50 scholarly articles and book chapters on these topics, as well as six books: The Emotionally Intelligent Workplace (with Daniel Goleman); Promoting Emotional Intelligence in the Workplace: Guidelines for Practitioners (with Mitchel Adler); The Human Side of Corporate Competitiveness (with Daniel Fishman); Professional Burnout in Human Service Organizations; Staff Burnout; and Beyond Burnout: Helping Teachers, Nurses, Therapists, and Lawyers Recover From Stress and Disillusionment. In addition to his research and writing, Dr. Cherniss has consulted with many schools and school districts. He also has consulted with other kinds of organizations in both the public and private sectors, including American Express Financial Advisors, Johnson & Johnson, the U.S. Coast Guard, the U.S. Office of Personnel Management, Honeywell, and PSEG Power. He currently is the director and cochair (with Daniel Goleman) of the Consortium for Research on Emotional Intelligence in Organizations. He is a fellow of the American Psychological Association and past president of its Division 27 (Society for Community Research and Action), and he is a member of the Academy of Management.

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