Staff Burnout: Job Stress in the Human ServicesSAGE Publications, 1980 - 199 sayfa Burnout -- the sudden, depressed loss of interest in and capacity for work -- is a particular problem in the social services. Cherniss seeks the causes of burnout in the individual, in his work, and in society as a whole, examining its dynamics and effects and suggesting preventative measures. 'This is a well-planned book on a fascinating subject which is dealt with succinctly in clear language, encouraging one to read it at one sitting.' -- Health Visitor, February 1982, Vol 55 'Cherniss provides a comprehensive, basic test of the burnout syndrome that is relevant to social work and makes excellent use of related research.' -- Social Work in Education, July 1983, Vol 5 |
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administrators agency alleviate burnout attitudes become behavior burnout in human Chapter Cherniss clients co-workers community mental health Community Psychology competence concern conflict and ambiguity coping demands Diane effective Egnatios emotional expectations experience feedback feel frustration goals greater guiding philosophy helper human service programs human service settings human service workers important increase individual influence instance institution involved job satisfaction job stress Karen learned helplessness less levels locus of control Maslach mental health consultation mental health programs mentally retarded motivation nurse occur one's organization organizational design orientation patients performance personnel problem problem-solving profes professional mystique psychological success reduce responsibility rewarding role ambiguity role conflict role structure Sarason Sarata sense of efficacy situation skills social worker source of burnout staff burnout staff development staff member stress and burnout stress and strain suggested supervision supervisors tend tion tional token economy treatment Type A personality