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Pour your heart into it : how Starbucks…
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Pour your heart into it : how Starbucks built a company one cup at a time (edition 1997)

by Howard Schultz, Dori Jones Yang

MembersReviewsPopularityAverage ratingMentions
759829,507 (3.79)8
I'm new to management and this book is a very interesting view into how Shultz built a very successful company. It is nice to read about someone who knows that what is best for the employee is what is best for the employer or stock holder. ( )
  tillywern | Mar 5, 2012 |
Showing 8 of 8
Too young to ever know a time when Starbucks was a leader in quality of coffee (if there ever was a time) but that's how Howard describes the 70s-80s. The book is pretty apologetic and romantic about the commercialization of the original stores. His and Starbucks' emphasis on ethical treatment of workers (including the unprecedented healthcare and stock options for even part time workers) is interesting. ( )
  eatonphil | May 8, 2022 |
The first few chapters depicting the origin story were worth the read. The author is too ernest and the voice rubbed off the wrong way. It's just difficult to like big corporations, even if those running the show don't mean any harm. ( )
  bsmashers | Aug 1, 2020 |
2 1/2 Sterne

Eine beispiellose Erfolgsgeschichte, aber das Buch war dennoch nicht super interessant
- es wird einem nicht klar, warum der Autor den Drive hatte, solch einen Konzern aufzubauen, anstatt sein Leben zu genießen (Arbeitssucht, Machtstreben, langweiliges Privatleben aber Scheidung nicht möglich, Bedeutungsstreben - ich kann es auch nach der Lektüre des Buches nicht sagen). Das einzige was ich sagen kann, ist, dass es nicht die Liebe zu Kaffee ist.
- es gibt viele Abschnitte, die bestehen nur aus aneinandergereiten Marketing-Phrasen
- in einem Konzern wie Starbucks passiert sehr viel und alles wird kurz beschrieben, aber nichts im Detail
- ich habe wenig gelernt, da dies zu weit entfernt ist von meinem Leben ( )
  volumed42 | May 1, 2019 |
I found this book to be informative, inspiring and very interesting. It gave me an entirely new perspective on Howard Schultz and a new appreciation for Starbucks and the heartfelt beginnings from which it was founded. ( )
  ronnbren | Jul 1, 2013 |
I'm new to management and this book is a very interesting view into how Shultz built a very successful company. It is nice to read about someone who knows that what is best for the employee is what is best for the employer or stock holder. ( )
  tillywern | Mar 5, 2012 |
Howard Schultz tells his side of the story. Some of his background, joining Starbucks, leaving Starbucks, buying Starbucks and continuing to work with Starbucks. The copy I had came into the libraries in 2007 but was originally published in 1997, before Schultz's 8-year hiatus from managing the company (he returned in 2008 after sales went down under the previous president), and before bombings and riots, so the view is a little rosier than it may be from an independent view and from a smaller viewpoint than is current.

Still it's interesting to see the view of someone who has worked his way up the ladder from being on the breadline to a multi-million business that he seems to have a great enthuaism for. He is a fan of good coffee and really seems to want to spread the joy of coffee as far as he can.

However there are moments where the mask slips. Where he talks about unions (he is adamantly anti-union, fine in a small business but sometimes large corporations need someone to keep them in check or to back up people being bullied by management) and in some other places where he basically had to be talked into doing things another way in order to make things work better.

Overall an interesting look at a life consumed by coffee. ( )
  wyvernfriend | Aug 31, 2009 |
A great book for encouraging you to get out there and do it for yourself. Inspiring. ( )
  Beatthat | Feb 12, 2008 |
The success of Starbucks Coffee Company is one of the most amazing business stories in decades. What started as a single store on Seattle's waterfront has grown into a company with over sixteen hundred stores worldwide and a new one opening every single business day. Just as remarkable as this incredible growth is the fact that Starbucks has managed to maintain its renowned commitment to product excellence and employee satisfaction.

In Pour Your Heart Into It, CEO Howard Schultz illustrates the principles that have shaped the Starbucks phenomenon, sharing the wisdom he has gained from his quest to make great coffee part of the American experience. Marketers, managers, and aspiring entrepreneurs will discover how to turn passion into profit in this definitive chronicle of the company that "has changed everything . . . from our tastes to our language to the face of Main Street." (Fortune) ( )
This review has been flagged by multiple users as abuse of the terms of service and is no longer displayed (show).
  InstructorFlip | Jun 2, 2016 |
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